P&H: Refuses to interfere with finding of manufacturing defect in Ford EcoSport airbag failure case

punjab-haryana
⚖️ Order Date: 11 Sep 2026
Headnotes

(i) Consumer Protection Act, 1986, S.13(1)(c) — Defect in goods — Laboratory test — Provision comes into operation only where alleged defect is of such nature that it cannot be determined without proper analysis or test — It does not mandate that in every case...

(ii) Consumer Protection Act, 1986, S.13(1)(c) — Defect in goods — Manufacturing defect — Airbags in motor vehicle — Finding of manufacturing defect was not based merely on assertion that airbags failed to deploy — Consumer fora considered totality of surrounding circumstances, including that vehicle...

(iii) Consumer Protection Act, 1986, S.13(1)(c) — Defect in goods — Motor vehicle with airbags — Consumer expectation and safety system — Consumer purchasing vehicle fitted with airbags would ordinarily assume that airbags would deploy in collision from front side — Consumer is not meant...

(iv) Consumer Protection Act, 1986, S.13(1)(c) — Defect in goods — Airbag failure in severe accident — Manufacturing defect — Where vehicle struck road divider and turned turtle, and all six airbags should have deployed in such severe impact but only two deployed, non-functioning of...


Facts of the Case

P&H: Refuses to interfere with finding of manufacturing defect in Ford EcoSport airbag failure case

The Punjab and Haryana High Court has dismissed Ford India Private Limited’s writ petition challenging consumer forum orders that found a manufacturing defect in a Ford EcoSport after its airbags allegedly failed to deploy in a serious accident.

The case arose from a complaint filed by the vehicle owner, who had purchased the car in July 2015. In May 2016, the vehicle hit a road divider on the Pathankot-Amritsar GT Road and turned turtle. According to the complaint, only two airbags on the right side deployed, while the front airbag and three airbags on the left side did not. The...

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